Return Policy

  • If you ordered the wrong item or you no longer want your item, you can return new, unassembled, unused products within 30 days of delivery for a refund. Please note, you are responsible for the cost of return shipping.

  • Products with all included parts and accessories. 

  • Ship your package using a "trackable" shipping carrier like UPS or FedEx. 

  • If your product has been assembled or used in any way, and you discover an issue with your product within 180 days of delivery, you may be eligible for replacement or repair under The Lightburner product warranty policy. Please visit our Warranty page to determine if your product is covered by our product warranty.

 

Once we receive your package we will inspect the returned product(s) to ensure they are in new condition. If the returned product(s) are in new condition, we will issue you a refund for the original purchase price minus any shipping costs paid by either the customer or The Lightburner. If the product(s) are received damaged or used, your return may be denied.

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This website is owned and operated by Ran Grumer